Frequently Asked Questions

Tecido Global is a Mumbai-based B2B corporate gifting and custom merchandising company. Founded with a passion for helping brands tell their story through merchandise, we offer end-to-end gifting solutions — from product curation and design to branding, packaging, and pan-India delivery. We serve companies of all sizes across industries and are a trusted gifting partner to some of India's leading corporates.

We have over a decade of experience in the industry. We began with uniform manufacturing and white labelling for large corporates in 2014 and evolved into a full-spectrum corporate gifting and custom merchandising company. Our track record includes successful partnerships across sectors — from retail and FMCG to technology and financial services.

Tecido Global is a pure B2B company. We partner exclusively with businesses — HR teams, marketing departments, procurement heads, and management offices — to deliver gifting solutions at scale. All engagements are relationship-driven, with a dedicated account manager for every client.

Our corporate office is located in Mumbai. However, we serve clients across India and have successfully executed gifting programs in Singapore and the UK as well. Whether your team is in Delhi, Bengaluru, Hyderabad, or across multiple cities, we can manage consolidated or split-delivery orders seamlessly.

Several things set us apart:

• Relationship-first approach — you get a dedicated point of contact, not a chatbot.
• Over 3,000 products spanning all price points and categories.
• In-house branding and customization capabilities with strong quality controls.
• Experience across both volume gifting and curated premium hampers.
• Proven expertise in apparel, swag kits, gift vouchers, branded merchandise and uniforms.
• International delivery capability.

We specialize in customized corporate gifting solutions, including employee welcome kits, swag packs, branded merchandise, uniforms and promotional products. Our focus is on B2B clients across the world.

Our product portfolio spans seven core categories:

• Swag Kits & Onboarding Packs — curated welcome kits for new employees
• Apparel & Uniforms — T-shirts, polos, jackets, workwear, and event merchandise
• Branded Merchandise — diaries, bags, drinkware, tech accessories, stationery
• Gift Hampers & Festive Boxes — Diwali, New Year, client appreciation, and custom occasions
• Gift Vouchers & E-Gift Cards — instant-gratification options for employees and clients
• Promotional & Marketing Merchandise — event giveaways, exhibition merchandise, collaterals
• Eco-Friendly & Sustainable Gifts — a growing range aligned with ESG commitments

We provide a diverse range of over 3,000 innovative and personalized products across price points — from cost-effective bulk gifting options to premium executive gifts. We are happy to share category-specific catalogues upon request.

Yes. We offer a curated range of eco-conscious gifts including jute and canvas products, bamboo items, recycled material merchandise, plantable stationery, reusable drinkware and NGO products. If your company has sustainability commitments or ESG reporting obligations, we can help you curate a fully green gifting programme.

Absolutely. We share digital catalogues specific to your budget and occasion. For shortlisted products, physical samples can be arranged — timelines and charges for samples vary by product category and will be communicated upfront by our account manager.

We work with a wide portfolio of both domestic and international brands. If you have a preference for a particular brand or product, share it with us and we will do our best to source it. We offer products from premium brands or make to order, curated and branded as per your requirement.

Yes — branding and customization is central to what we do. We support logo printing, embroidery, engraving, sublimation, and other embellishment techniques depending on the product. Our in-house design team will guide you on the best approach for each product to ensure clean, professional brand representation.

Yes. If you have a concept or brief, our design team can develop artwork for you. If you're starting from scratch, share your brand guidelines (logo files, colours, fonts) and we will create designs ready for your approval before production begins.

For best results, please share vector files in AI, EPS, CDR or PDF format. High-resolution PNG or JPEG files (minimum 300 DPI) are also accepted for most applications. For specific branding techniques such as embroidery or laser engraving, our account manager will advise on the preferred format.

Yes, we can personalize individual items with employee names, employee IDs, or custom messages — ideal for onboarding kits, recognition gifts, and milestone awards. This is subject to minimum quantities and requires a data file with recipient details. Discuss your requirement with our team to plan timelines accordingly.

Yes. We provide digital design mockups for approval before any production is initiated. No items go into production without your written sign-off on the final artwork. For critical orders, physical samples can also be arranged at an additional cost.

Our ordering process is simple and relationship-driven:

1. Step 1 — Reach out via our website, email, or phone with your requirement.
2. Step 2 — A dedicated account manager contacts you to understand your brief: occasion, budget, quantity, and timeline.
3. Step 3 — We share product recommendations and a digital catalogue shortlist.
4. Step 4 — Design mockups are prepared and shared for approval.
5. Step 5 — On confirmation and advance payment, production begins.
6. Step 6 — Quality-checked goods are packed and dispatched with tracking details.

MOQ varies by product category. For most items, the MOQ starts at 50 units. Our account manager will communicate the applicable MOQ when sharing product recommendations.

We recommend placing orders at least 15–20 working days in advance for standard gifting requirements. For festive season orders (Diwali, New Year, etc.) or large-volume bulk requirements, we advise connecting with us 4–6 weeks ahead to ensure timely delivery. Rush orders can sometimes be accommodated — contact us to check availability.

Modifications can be accommodated prior to design sign-off and before production begins. Once production has started, changes may not be possible as items are custom-manufactured for your order. We encourage clients to confirm all details carefully before sign-off.

Yes. For large orders, we can arrange phased delivery schedules — for example, delivering to multiple offices in stages or releasing inventory in batches aligned with your employee joining calendar. This can be planned upfront with your account manager.

Pricing depends on the product category, quantity ordered, type of branding/customization, packaging requirements, and delivery specifications. Volume ordering typically offers better per-unit pricing. We always aim to offer competitive pricing without compromising on quality. Contact us with your brief and we will share a detailed quotation.

Yes. Higher order quantities attract better pricing. We also offer preferential rates for repeat clients and long-term corporate gifting partnerships. Speak to our account manager to understand the pricing tiers applicable to your order.

For orders in India, Standard payment terms are 50% advance payment to confirm the order and balance 50% before delivery. All terms will be clearly stated in the quotation / proforma invoice.

Payment needs to be made to Verde Tecido Global LLP bank account within 48 hours of receipt of proforma invoice or tax invoice as the case maybe.

Payment terms will differ in case the order or delivery is outside India.

Yes. Tecido Global (VERDE TECIDO GLOBAL LLP) is a GST-registered entity and all invoices are fully GST-compliant. Our GSTIN is 27AAZFV9492L1ZP. We are also MSME-registered (UDYAM-MH-33-0649603), which may be relevant for vendor registration purposes at your company.

No hidden charges. Our quotations clearly break down product cost, branding/customization cost, packaging, and shipping charges. Any additional requirement that arises will be communicated and approved before being billed.

Yes. We have a pan-India delivery network and can ship to individual addresses, office locations, warehouses, or multiple delivery points across the country — including Tier 2 and Tier 3 cities.

Yes. We can ship directly to all your offices / stores / outlets across India — ideal for remote and distributed teams. You will need to share a delivery data file with recipient names and addresses. Our team handles all logistics, tracking, and escalations.

Yes. We have experience delivering to outside India and can accommodate international shipments depending on the product type and regulatory requirements. Kindly share your international delivery requirement and we will assess feasibility, timelines, and costs.

Once your order is dispatched, we will share tracking details with your designated point of contact. For large multi-location deliveries, we share consolidated dispatch reports. Our team proactively follows up on delivery status and resolves any transit issues on your behalf.

We take full responsibility for goods damaged in transit. In the event of damage, please notify us within 48 hours of receipt with photographs of the damaged items and packaging. We will arrange for replacement or resolution promptly. Quality checks are conducted before dispatch to minimise such occurrences.

We curate gifting solutions for a wide range of corporate occasions, including:

• Employee Onboarding — welcome kits and swag packs for new joiners
• Festive Gifting — Diwali, Christmas, New Year, Eid, and other seasonal occasions
• Employee Rewards & Recognition — service anniversaries, performance awards, milestone gifts
• Client & Partner Appreciation — relationship gifting, year-end tokens of gratitude
• Event & Conference Merchandise — delegate bags, speaker gifts, branded giveaways
• Team Building & Offsites — custom merchandise and activity kits
• Promotional Campaigns — branded merchandise for marketing and brand activation
• Uniforms & Workwear — custom uniforms, branded apparel, and sportswear

Absolutely. Large-volume orders are our strength. We have executed gifting programmes for thousands of recipients across multiple locations. Our operational infrastructure is built for scale — from bulk production management to split deliveries and real-time tracking.

Yes. We can curate differentiated gifting tiers within the same order — for example, a premium hamper for clients and a branded swag kit for employees — all managed under a single project timeline and delivery plan. This is a common requirement and we are well-equipped to handle it.

You can reach us through any of the following:

• Email: info@tecidoglobal.com
• Phone / WhatsApp: +91 98924 67276 / 79779 44879
• Website: www.tecidoglobal.com
• Enquiry Form: available on our website

Our team typically responds within one business day.

To help us respond with the most relevant recommendations, please share:

• Occasion or purpose of gifting
• Approximate quantity
• Budget per unit (or total budget)
• Preferred delivery timeline
• Delivery location(s)
• Any branding requirements or product preferences

Yes, you are welcome to visit our Mumbai office for an in-person discussion and to review product samples. We recommend scheduling an appointment in advance so we can ensure the right team members and relevant samples are available for your visit.